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All (49)Customer Experience (11)CRM (8)No-code/Low-code (6)Process Automation (5)B2B Sales (6)Digital Transformation (4)AI in CRM (3)

All articles

49 items · Page 1 of 6
Customer Experience
24.4.2026

Mistakes in thinking about customer experience

CX Day is a good time to dispel the myths about Customer Experience. Because CX is not a method to implement, not a tool or a task for the customer service department — it is a long-term approach to running a business that involves every employee and every department. Find out what Customer Experience really is NOT — before you start transforming your organization.

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4
min.
CRM
24.4.2026

Key features of a CRM system dedicated to manufacturing companies

Manufacturing companies have specific needs that standard CRM often fails to meet. Find out what industry capabilities Creatio offers for manufacturing: from distribution and product catalog management, to bidding and costing automation, to multi-channel customer service and simplified document flow.

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5
min.

Categories

Customer Experience
11
CRM
8
B2B Sales
6
No-code/Low-code
6
Automation
5
Digital Transformation
4
AI in CRM
3
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