The implementation and integration of a cloud application

Customer Experience

We assist our clients in defining, planning, and implementing the Customer Experience strategy based on innovative solutions available in the SaaS model.

The selection of a cloud solution makes it possible to accelerate the implementation significantly, enhance its security, and limit costs; as a result, it undoubtedly affects the development and growth of an enterprise.
We know how to achieve this objective.

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Industry 4.0

We create conditions for using the digital revolution in industry for our customers in the production and logistics sectors, so that Industry 4.0 projects do not remain only a vision, but become a reality. We apply in practice modern cloud technologies that support planning and managing a chain of supplies, IoT, and M2M.
The transformation of industry to the digital 4.0 model is an important change from the point of view of organizations and processes. Machine to Machine (M2M) communication technologies, using the industrial Internet of Things, as well as the advanced techniques of information processing are essential elements of digital transformation. We know how to use them in order to fulfil business objectives.

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Solutions

We are a reliable partner of Salesforce, Creatio (formerly bpm'online), Oracle and Rootstock Cloud ERP – leading suppliers who provide comprehensive solutions in the area of Customer Experience (CX), ERP, and SCM. They are best in their class, integrated applications that make it easy to beat the competition.

Services for business

Cloud consulting

We are experts in implementing cloud solutions. We help organizations select, adopt, manage, and improve solutions in a cloud, which fulfil their business objectives and stimulate their organizations.

Cloud integration

We custom-make our tools. We integrate applications – creating comprehensive platforms that enable our customers to fully use the potential of the technology in their organizations.

Cloud implementations

Our actions can prove that modern cloud solutions are key to the success of every business. We modernise and automatize the operations of the sales and customer service processes.

Cloud support

We offer specialist support services within the following solutions: Oracle CX Cloud, CRM Salesforce.com, Rootstock Cloud ERP, and SCM. We employ a team of experienced consultants and experts who efficiently respond to every request.

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Methodology

We in Optingo are positive that in most cases there are ready solutions and applications that address typical business problems – they are often available in the SaaS model. As a result, it is usually not necessary to build IT solutions from scratch. Modern and innovative solutions available from a cloud provide greater flexibility and fast implementation of a functionality for a business.

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TRANSFORMATION
OF

CUSTOMER EXPERIENCE

PRODUCTION AND LOGISTIC