{"id":9141,"date":"2024-12-16T18:23:37","date_gmt":"2024-12-16T17:23:37","guid":{"rendered":"https:\/\/www.optingo.eu\/bez-kategorii\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/"},"modified":"2025-01-03T18:39:48","modified_gmt":"2025-01-03T17:39:48","slug":"key-features-of-the-crm-system-dedicated-to-manufacturing-companies","status":"publish","type":"post","link":"https:\/\/www.optingo.eu\/en\/insight-en\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/","title":{"rendered":"Key features of the CRM system dedicated to manufacturing companies"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column]<div class=\"wpb_content_element \"><style type=\"text\/css\">#ut_header_69f182aa040f3 h2.section-title { font-size:30px !important; }<\/style><header id=\"ut_header_69f182aa040f3\" class=\"section-header  ut-no-title-linebreak-mobile ut-no-lead-linebreak-mobile pt-style-2 header-left header-tablet-left header-mobile-center\"><h2 data-title=\"Key features of the CRM system dedicated to manufacturing companies\"  data-responsive-font=\"section_title\" data-responsive-font-settings=\"{&quot;base-font-size&quot;:&quot;global&quot;,&quot;font-size&quot;:{&quot;desktop_large&quot;:&quot;30&quot;},&quot;base-line-height&quot;:&quot;global&quot;,&quot;base-letter-spacing&quot;:&quot;global&quot;}\" class=\"section-title  \"><span>Key features of the CRM system dedicated to manufacturing companies<\/span><\/h2><\/header><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]No well-developed company can imagine operating without a robust CRM solution. Providers of customer relationship management solutions continuously seek new ways to attract clients. This has led to the development of modern, industry-specific CRM systems. In this article, we will outline the key features of an industry-specific CRM designed for manufacturing companies, using <strong>Creatio<\/strong> as an example.<\/p>\n<h3><strong>Creatio CRM \u2013 CRM Software for Manufacturing Companies<\/strong><\/h3>\n<p>The Creatio CRM system offers a suite of tools to manage sales processes in manufacturing companies through various channels, including direct sales, e-commerce, and field sales. Its main features include product catalog management and order management. With a system tailored to specific needs, manufacturing firms can leverage automation to streamline critical business processes, utilizing modern tools for sales, customer service, marketing, and document management.<\/p>\n<h3><strong>Industry-Specific Features in CRM for Manufacturing<\/strong><\/h3>\n<p>Choosing a CRM system for manufacturing companies should be based on tangible benefits. It is essential to select a solution that offers industry-specific functionalities focused on production processes. By choosing bpm\u2019online as a CRM solution, you gain access to:<\/p>\n<ul>\n<li><strong>Distribution Management<\/strong> \u2013 Tools to manage customer acquisition and sales processes, including:\n<ul>\n<li>Customer data management.<\/li>\n<li>Needs analysis.<\/li>\n<li>Sales opportunity management.<\/li>\n<li>Support for multiple sales channels.<\/li>\n<li>Orders and invoices.<\/li>\n<li>Field sales management.<\/li>\n<li>Sales forecasting.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Product Management<\/strong> \u2013 Regardless of the volume or complexity of product information, all data can be stored within the CRM system. It offers:\n<ul>\n<li>A unified product catalog with detailed descriptions, images, and parameters.<\/li>\n<li>Easy creation of product bundles and configurations, including profit margins, promotional pricing, and discounts.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Offer and Quotation Management<\/strong> \u2013 Simplify the creation of personalized offers and quotes using efficient tools. Utilize standard and promotional price lists. Convert offers into orders and invoices, and review and analyze quotation histories.<\/li>\n<li><strong>Customer Service Processes<\/strong> \u2013 Deliver more efficient and effective customer service across all sales channels. Automate Contact Center operations, and manage inquiries from various channels in a single database. Assign responsible team members and analyze their performance. Monitor statuses and response times for inquiries.<\/li>\n<li><strong>Streamline Document Management<\/strong> \u2013 Eliminate unnecessary administrative tasks by replacing them with a single, integrated database focused on process-driven task execution. All data and documents are stored and processed digitally.<\/li>\n<\/ul>\n<p>By implementing a tailored CRM system like Creatio, manufacturing companies can enhance operational efficiency, improve customer relationships, and drive business success.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"wpb_content_element \"><style class=\"bklyn-inline-styles\" type=\"text\/css\">#ut_scb_69f182aa076a5.ut-project-sc .widget-title { font-weight: 700; }#ut_scb_69f182aa076a5.ut-project-sc .widget-title { letter-spacing: 0.02em; }#ut_scb_69f182aa076a5 .ut-share-link:hover { color: #0060ec; }#ut_scb_69f182aa076a5 .ut-share-link:focus { color: #0060ec; }#ut_scb_69f182aa076a5 .ut-share-link:active { color: #0060ec; }<\/style><ul id=\"ut_scb_69f182aa076a5\" class=\"ut-project-sc clearfix  ut-project-sc-left ut-project-sc-tablet-left ut-project-sc-mobile-center no-border\"><li><h6 class=\"widget-title\"><span>Podziel si\u0119 z innymi tym artyku\u0142em<\/span><\/h6><\/li><li><a class=\"ut-share-link sc-facebook\" data-social=\"utsharefacebook\"><i class=\"fa fa-facebook\"><\/i><\/a><\/li><li><a class=\"ut-share-link sc-twitter\" data-social=\"utsharetwitter\"><i class=\"fa-brands fa-x-twitter\"><\/i><\/a><\/li><li><a class=\"ut-share-link sc-linkedin\" data-social=\"utsharelinkedin\"><i class=\"fa fa-linkedin\"><\/i><\/a><\/li><li><a class=\"ut-share-link sc-pinterest\" data-social=\"utsharepinterest\"><i class=\"fa fa-pinterest\"><\/i><\/a><\/li><li><a class=\"ut-share-link sc-xing\" data-social=\"utsharexing\"><i class=\"fa fa-xing\"><\/i><\/a><\/li><\/ul><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row bklyn_overlay=&#8221;true&#8221; bklyn_overlay_pattern=&#8221;true&#8221; bklyn_overlay_pattern_style=&#8221;bklyn-style-three&#8221; background_position=&#8221;center center&#8221; background_attachment=&#8221;fixed&#8221; css=&#8221;.vc_custom_1496162923926{background-image: url(http:\/\/themeforest.unitedthemes.com\/wpversions\/brooklyn\/xml\/demo1\/wp-content\/uploads\/2017\/05\/music-key.jpg?id=3787) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; bklyn_overlay_color=&#8221;rgba(44,62,80,0.5)&#8221;][vc_column]<div class=\"wpb_content_element \"><style type=\"text\/css\">#ut_header_69f182aa07aa6 h3.section-title, #ut_header_69f182aa07aa6 h3.section-title span { color:#ffffff; }#ut_header_69f182aa07aa6 h3.section-title { font-size:30px !important; }#ut_header_69f182aa07aa6.pt-style-2 .page-title span:after, #ut_header_69f182aa07aa6.pt-style-2 .parallax-title span:after, #ut_header_69f182aa07aa6.pt-style-2 .section-title span:after { background-color:#ffffff !important;}<\/style><header id=\"ut_header_69f182aa07aa6\" class=\"section-header  ut-no-title-linebreak-mobile ut-no-lead-linebreak-mobile pt-style-2 header-center header-tablet-center header-mobile-center\"><h3 data-title=\"Do you want to improve customer satisfaction and better customize your offerings? We would be happy to discuss with you the benefits, opportunities and concerns you have. We encourage you to share your experiences, insights and impressions. Get in touch with us today.\"  data-responsive-font=\"section_title\" data-responsive-font-settings=\"{&quot;base-font-size&quot;:&quot;global&quot;,&quot;font-size&quot;:{&quot;desktop_large&quot;:&quot;30&quot;},&quot;base-line-height&quot;:&quot;global&quot;,&quot;base-letter-spacing&quot;:&quot;global&quot;}\" class=\"section-title  \"><span>Do you want to improve customer satisfaction and better customize your offerings? We would be happy to discuss with you the benefits, opportunities and concerns you have. We encourage you to share your experiences, insights and impressions. Get in touch with us today.<\/span><\/h3><\/header><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div  class=\"wpb_content_element   clearfix\"><style type=\"text\/css\">#ut_am_69f182aa2681b { opacity: 1; }#ut_am_wrap_69f182aa2681c .ut-image-gallery-item-caption-title h3 { letter-spacing: 0em; }#ut_am_wrap_69f182aa2681c .ut-gallery-slider-caption { font-weight: bold; }#ut_am_wrap_69f182aa2681c { text-align: left; }@media (min-width: 768px) and (max-width: 1024px) { #ut_am_wrap_69f182aa2681c { text-align: left !important; } }@media (max-width: 767px) { #ut_am_wrap_69f182aa2681c { text-align: center !important; } }<\/style><div id=\"ut_am_wrap_69f182aa2681c\" class=\"ut-image-gallery-image \"><div id=\"ut_reveal_69f182aa2681d\"  data-appear-top-offset=\"auto\" class=\"ut-animated-image-item ut-image-gallery-item ut-animation-done \"><a class=\"ut-deactivated-link\" href=\"#\"><div class=\"ut-animated-image-zoom\"><img loading=\"lazy\" decoding=\"async\" class=\"ut-lazy skip-lazy ut-animated-image \"  id=\"ut_am_69f182aa2681b\" src=\"data:image\/svg+xml;charset=utf-8,%3Csvg xmlns%3D'http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg' viewBox%3D'0 0 627 940'%2F%3E\" data-src=\"https:\/\/www.optingo.eu\/wp-content\/uploads\/2024\/12\/colored-cubes-with-employee-and-management-icons-2023-11-27-05-26-09-utc-2.png\" width=\"627\" height=\"940\" alt=\"\"\/><\/div><\/a><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"wpb_content_element \"><style type=\"text\/css\">#ut_header_69f182aa26ece h3.section-title { font-size:30px !important; }<\/style><header id=\"ut_header_69f182aa26ece\" class=\"section-header  ut-no-title-linebreak-mobile ut-no-lead-linebreak-mobile pt-style-2 header-left header-tablet-left header-mobile-center\"><h3 data-title=\"Feel free to contact us:\"  data-responsive-font=\"section_title\" data-responsive-font-settings=\"{&quot;base-font-size&quot;:&quot;global&quot;,&quot;font-size&quot;:{&quot;desktop_large&quot;:&quot;30&quot;},&quot;base-line-height&quot;:&quot;global&quot;,&quot;base-letter-spacing&quot;:&quot;global&quot;}\" class=\"section-title  \"><span>Feel free to contact us:<\/span><\/h3><\/header><\/div><div id=\"ut_cf7_colors_69f182aa27749\" class=\"wpb_content_element ut-cf7-dark-skin \">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9232-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"9232\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/posts\/9141#wpcf7-f9232-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9232\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9232-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"uacf7-form-wrapper-container uacf7-form-9232  \"><label> Your name <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\n<label> Company e-mail <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\n<label> Mobile phone <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span> <\/label>\n\n<label>  Company  <span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span> <\/label>\n\n<label> How can we help? 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}#ut_blog_grid_69f182aa3397f .ut-blog-grid-article { margin-top: 10px; }<\/style><div id=\"ut_blog_grid_69f182aa3397f\" class=\"ut-blog-grid-module blog\"><div class=\"ut-blog-grid  clearfix ut-blog-grid-date-default\">\r\n<article id=\"post-9176\" class=\"grid-33 tablet-grid-50 mobile-grid-100 ut-blog-grid-article clearfix post-9176 post type-post status-publish format-standard has-post-thumbnail hentry category-insight-en\">\r\n    \r\n    <div class=\"ut-blog-grid-article-inner\">\r\n    \t\r\n\t\t\t\t\r\n                        \r\n\r\n        <!-- ut-post-thumbnail -->\r\n        <div class=\"ut-post-thumbnail\">     \r\n\r\n            <div class=\"entry-thumbnail\">\r\n\r\n                \r\n                <a title=\"Permanent Link to Go-Live: Differences between Traditional and No-code Approaches\" href=\"https:\/\/www.optingo.eu\/en\/insight-en\/go-live-differences-between-traditional-and-no-code-approaches\/\">                \r\n                    \r\n                    <figure class=\"ut-post-thumbnail-caption-wrap\">\r\n\r\n                        \r\n        <img loading=\"lazy\" decoding=\"async\" data-adaptive-images=\"{&quot;300&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/go-live-1-300x250.webp&quot;,&quot;500&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/go-live-1-500x417.webp&quot;,&quot;750&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/go-live-1-750x625.webp&quot;,&quot;1000&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/go-live-1-1000x833.webp&quot;,&quot;1500&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/go-live-1-1500x1250.webp&quot;,&quot;2500&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/go-live-1-2500x2083.webp&quot;}\" src=\"data:image\/svg+xml;charset=utf-8,%3Csvg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1500 1250&#039;%2F%3E\" width=\"1500\" height=\"1250\" data-src=\"https:\/\/www.optingo.eu\/wp-content\/uploads\/2024\/12\/go-live-1-1500x1250.webp\" data-image-id=\"8604\" class=\"ut-adaptive-image wp-post-image skip-lazy \">\r\n\r\n        \r\n                        \r\n                    <\/figure>\r\n                    \r\n                <\/a>  \r\n                \r\n                <a href=\"https:\/\/www.optingo.eu\/en\/2024\/12\/\">\r\n                \r\n                    <div class=\"date-format\">\r\n                        <span class=\"day\">16<\/span>\r\n                        <span class=\"month\">Dec 2024<\/span>\r\n                    <\/div>\r\n                \r\n                <\/a>\r\n\r\n            <\/div>                                                                                                                         \r\n\r\n        <\/div><!-- close ut-post-thumbnail -->\r\n\r\n                \r\n                \r\n        <a class=\"ut-blog-link\" title=\"Go-Live: Differences between Traditional and No-code Approaches\" href=\"https:\/\/www.optingo.eu\/en\/insight-en\/go-live-differences-between-traditional-and-no-code-approaches\/\" rel=\"bookmark\">     \r\n              \r\n            <div class=\"ut-blog-grid-content-wrap\"> \r\n\r\n                \r\n                    <header class=\"entry-header\">\r\n\r\n                        <h2 data-responsive-font=\"grid_blog_title\" class=\"entry-title\">Go-Live: Differences between Traditional and No-code Approaches<\/h2>\r\n\r\n                    <\/header>\r\n                    <!-- close entry-header -->\r\n\r\n                 \r\n\r\n                <!-- entry-content -->\r\n                <div class=\"entry-content clearfix\">\r\n\r\n                    <p>[vc_section][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]The Go-Live phase is that magical moment in the no-code application development process that symbolizes the start of a true&hellip;<\/p>\n\r\n                <\/div>\r\n                <!-- entry-content -->\r\n\r\n            <\/div>\r\n        \r\n        <\/a>\r\n        \r\n\t\t                        \r\n    <\/div>\r\n    \r\n<\/article>\r\n<!-- #post-9176 -->\r\n\r\n<article id=\"post-9169\" class=\"grid-33 tablet-grid-50 mobile-grid-100 ut-blog-grid-article clearfix post-9169 post type-post status-publish format-standard has-post-thumbnail hentry category-insight-en\">\r\n    \r\n    <div class=\"ut-blog-grid-article-inner\">\r\n    \t\r\n\t\t\t\t\r\n                        \r\n\r\n        <!-- ut-post-thumbnail -->\r\n        <div class=\"ut-post-thumbnail\">     \r\n\r\n            <div class=\"entry-thumbnail\">\r\n\r\n                \r\n                <a title=\"Permanent Link to Mistakes in thinking about Customer Experience\" href=\"https:\/\/www.optingo.eu\/en\/insight-en\/mistakes-in-thinking-about-customer-experience\/\">                \r\n                    \r\n                    <figure class=\"ut-post-thumbnail-caption-wrap\">\r\n\r\n                        \r\n        <img loading=\"lazy\" decoding=\"async\" data-adaptive-images=\"{&quot;300&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Bledy_CX-300x250.webp&quot;,&quot;500&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Bledy_CX-500x417.webp&quot;,&quot;750&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Bledy_CX-750x625.webp&quot;,&quot;1000&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Bledy_CX-1000x833.webp&quot;,&quot;1500&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Bledy_CX-1500x1250.webp&quot;,&quot;2500&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Bledy_CX-2500x2083.webp&quot;}\" src=\"data:image\/svg+xml;charset=utf-8,%3Csvg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1500 1250&#039;%2F%3E\" width=\"1500\" height=\"1250\" data-src=\"https:\/\/www.optingo.eu\/wp-content\/uploads\/2024\/12\/Bledy_CX-1500x1250.webp\" data-image-id=\"8601\" class=\"ut-adaptive-image wp-post-image skip-lazy \">\r\n\r\n        \r\n                        \r\n                    <\/figure>\r\n                    \r\n                <\/a>  \r\n                \r\n                <a href=\"https:\/\/www.optingo.eu\/en\/2024\/12\/\">\r\n                \r\n                    <div class=\"date-format\">\r\n                        <span class=\"day\">16<\/span>\r\n                        <span class=\"month\">Dec 2024<\/span>\r\n                    <\/div>\r\n                \r\n                <\/a>\r\n\r\n            <\/div>                                                                                                                         \r\n\r\n        <\/div><!-- close ut-post-thumbnail -->\r\n\r\n                \r\n                \r\n        <a class=\"ut-blog-link\" title=\"Mistakes in thinking about Customer Experience\" href=\"https:\/\/www.optingo.eu\/en\/insight-en\/mistakes-in-thinking-about-customer-experience\/\" rel=\"bookmark\">     \r\n              \r\n            <div class=\"ut-blog-grid-content-wrap\"> \r\n\r\n                \r\n                    <header class=\"entry-header\">\r\n\r\n                        <h2 data-responsive-font=\"grid_blog_title\" class=\"entry-title\">Mistakes in thinking about Customer Experience<\/h2>\r\n\r\n                    <\/header>\r\n                    <!-- close entry-header -->\r\n\r\n                 \r\n\r\n                <!-- entry-content -->\r\n                <div class=\"entry-content clearfix\">\r\n\r\n                    <p>[vc_section][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]On October 1st, we celebrate CX Day, or Customer Experience Day. This is a great time to take a closer&hellip;<\/p>\n\r\n                <\/div>\r\n                <!-- entry-content -->\r\n\r\n            <\/div>\r\n        \r\n        <\/a>\r\n        \r\n\t\t                        \r\n    <\/div>\r\n    \r\n<\/article>\r\n<!-- #post-9169 -->\r\n\r\n<article id=\"post-9158\" class=\"grid-33 tablet-grid-50 mobile-grid-100 ut-blog-grid-article clearfix post-9158 post type-post status-publish format-standard has-post-thumbnail hentry category-insight-en\">\r\n    \r\n    <div class=\"ut-blog-grid-article-inner\">\r\n    \t\r\n\t\t\t\t\r\n                        \r\n\r\n        <!-- ut-post-thumbnail -->\r\n        <div class=\"ut-post-thumbnail\">     \r\n\r\n            <div class=\"entry-thumbnail\">\r\n\r\n                \r\n                <a title=\"Permanent Link to How Customer Experience helps turn customers into Brand Ambassadors\" href=\"https:\/\/www.optingo.eu\/en\/insight-en\/how-customer-experience-helps-turn-customers-into-brand-ambassadors\/\">                \r\n                    \r\n                    <figure class=\"ut-post-thumbnail-caption-wrap\">\r\n\r\n                        \r\n        <img loading=\"lazy\" decoding=\"async\" data-adaptive-images=\"{&quot;300&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/ambasador_marki_o-300x250.webp&quot;,&quot;500&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/ambasador_marki_o-500x417.webp&quot;,&quot;750&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/ambasador_marki_o-750x625.webp&quot;,&quot;1000&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/ambasador_marki_o-1000x833.webp&quot;,&quot;1500&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/ambasador_marki_o-1500x1250.webp&quot;,&quot;2500&quot;:&quot;https:\\\/\\\/www.optingo.eu\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/ambasador_marki_o-2500x2083.webp&quot;}\" src=\"data:image\/svg+xml;charset=utf-8,%3Csvg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1500 1250&#039;%2F%3E\" width=\"1500\" height=\"1250\" data-src=\"https:\/\/www.optingo.eu\/wp-content\/uploads\/2024\/12\/ambasador_marki_o-1500x1250.webp\" data-image-id=\"8598\" class=\"ut-adaptive-image wp-post-image skip-lazy \">\r\n\r\n        \r\n                        \r\n                    <\/figure>\r\n                    \r\n                <\/a>  \r\n                \r\n                <a href=\"https:\/\/www.optingo.eu\/en\/2024\/12\/\">\r\n                \r\n                    <div class=\"date-format\">\r\n                        <span class=\"day\">16<\/span>\r\n                        <span class=\"month\">Dec 2024<\/span>\r\n                    <\/div>\r\n                \r\n                <\/a>\r\n\r\n            <\/div>                                                                                                                         \r\n\r\n        <\/div><!-- close ut-post-thumbnail -->\r\n\r\n                \r\n                \r\n        <a class=\"ut-blog-link\" title=\"How Customer Experience helps turn customers into Brand Ambassadors\" href=\"https:\/\/www.optingo.eu\/en\/insight-en\/how-customer-experience-helps-turn-customers-into-brand-ambassadors\/\" rel=\"bookmark\">     \r\n              \r\n            <div class=\"ut-blog-grid-content-wrap\"> \r\n\r\n                \r\n                    <header class=\"entry-header\">\r\n\r\n                        <h2 data-responsive-font=\"grid_blog_title\" class=\"entry-title\">How Customer Experience helps turn customers into Brand Ambassadors<\/h2>\r\n\r\n                    <\/header>\r\n                    <!-- close entry-header -->\r\n\r\n                 \r\n\r\n                <!-- entry-content -->\r\n                <div class=\"entry-content clearfix\">\r\n\r\n                    <p>[vc_section][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Customers who are satisfied with your company talk about you and even take pleasure in praising you to their friends&hellip;<\/p>\n\r\n                <\/div>\r\n                <!-- entry-content -->\r\n\r\n            <\/div>\r\n        \r\n        <\/a>\r\n        \r\n\t\t                        \r\n    <\/div>\r\n    \r\n<\/article>\r\n<!-- #post-9158 -->\r\n<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]No well-developed company can imagine operating without a robust CRM solution. Providers of customer relationship management solutions continuously seek new ways to attract clients. This has led to the development of modern, industry-specific CRM systems. In this article, we will outline the key features of an industry-specific CRM designed for manufacturing companies, using Creatio as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8944,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[142],"tags":[],"class_list":["post-9141","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insight-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Key features of the CRM system dedicated to manufacturing companies - Optingo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.optingo.eu\/en\/insight-en\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Key features of the CRM system dedicated to manufacturing companies\" \/>\n<meta property=\"og:description\" content=\"[vc_section][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]No well-developed company can imagine operating without a robust CRM solution. Providers of customer relationship management solutions continuously seek new ways to attract clients. This has led to the development of modern, industry-specific CRM systems. In this article, we will outline the key features of an industry-specific CRM designed for manufacturing companies, using Creatio as [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.optingo.eu\/en\/insight-en\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/\" \/>\n<meta property=\"og:site_name\" content=\"Optingo\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/optingodigital\" \/>\n<meta property=\"article:published_time\" content=\"2024-12-16T17:23:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-03T17:39:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.optingo.eu\/wp-content\/uploads\/2024\/12\/crm_produkcja_o.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1699\" \/>\n\t<meta property=\"og:image:height\" content=\"1125\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@optingodigital\" \/>\n<meta name=\"twitter:site\" content=\"@optingodigital\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.optingo.eu\/en\/insight-en\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.optingo.eu\/en\/insight-en\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/www.optingo.eu\/en\/#\/schema\/person\/8de7bf5f1b37525a745c230ef29311e9\"},\"headline\":\"Key features of the CRM system dedicated to manufacturing companies\",\"datePublished\":\"2024-12-16T17:23:37+00:00\",\"dateModified\":\"2025-01-03T17:39:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.optingo.eu\/en\/insight-en\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/\"},\"wordCount\":1063,\"image\":{\"@id\":\"https:\/\/www.optingo.eu\/en\/insight-en\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.optingo.eu\/wp-content\/uploads\/2024\/12\/crm_produkcja_o.webp\",\"articleSection\":[\"insight\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.optingo.eu\/en\/insight-en\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/\",\"url\":\"https:\/\/www.optingo.eu\/en\/insight-en\/key-features-of-the-crm-system-dedicated-to-manufacturing-companies\/\",\"name\":\"Key features of the CRM system dedicated to manufacturing companies - 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